Privacy Policy
This Privacy Policy explains how HTG Pro Services collects, uses, and protects information shared through our website, phone calls, email, text messaging, and project communications.
Effective date: March 21, 2026
1. Introduction
We collect information to respond to inquiries, prepare estimates, coordinate project discussions, schedule services, and support clients before, during, and after a project.
2. Information We Collect
- Name and contact information, including phone number and email address
- Project address, project details, and scheduling preferences
- Photos, files, and other materials submitted for estimate or project review
- Communication history from calls, emails, text messages, and form submissions
3. How We Use Information
- Responding to inquiries
- Providing estimates and consultation follow-up
- Scheduling services, site visits, and project discussions
- Project communication and customer support
- Service-related follow-ups and recordkeeping
4. SMS / Text Messaging Disclosure
By providing your phone number and opting in, you consent to receive text messages (SMS/MMS) from HTG Pro Services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Text messages may include customer care communications, project updates, scheduling notices, and service-related follow-ups.
5. Data Sharing / Selling
We do not sell or share your personal information with third parties for marketing purposes.
6. Data Security
We use reasonable administrative, technical, and operational safeguards to protect the information we receive and store.
7. Third-Party Services
We may use service providers and operational platforms to support website hosting, communications, file handling, scheduling, project coordination, and related business operations.
8. Your Rights
You may request updates to your information or ask that we delete information we no longer need for legitimate business or legal purposes.
9. Contact Information
For questions about this Privacy Policy or requests concerning your information, contact us at projects@htgproservices.com.
You can also review our Terms & Conditions.